I’m a do-it-yourself kind of guy. I’ve replumbed a house, built sheds, done drywall, gutted and installed kitchens, all kinds of stuff. My dad makes my skill set look meager, but he taught me a lot, and there’s never a project I don’t think I cannot accomplish. Whether I want to or not is a different story. Sometimes you need a new tool, and yesterday was no exception, so I started on a quest to find the right tool. Home Depot flubbed it. Big time.
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Customer Service
I had the opportunity to enjoy lunch at The Red Arrow 24 Hour Diner in Manchester, NH on Sunday. They’re doing a lot of things that many businesses could take a lesson from. Let’s take a look at what they’re doing right. [Continue Reading Here…]
