Never apologize…

Never apologize…, originally uploaded by jronaldlee. Some rights reserved: CC BY 2.0.

Never apologize... by James Ronald Lee

This isn’t the best photo. Not really focused, and I took it in a hurry because someone else wanted to use the ice machine, but I just had to rant about the sign on the bottom right.

Some businesses just don’t get it. The McDonald’s at the Woburn Mall has a sign on their ice machine apologizing for insisting that people not steal from them. For this they are sorry? What next? “With apologies, all armed robberies will be reported to the appropriate authorities.”

Don’t apologize for making good decisions! If you do, people will accept you at face value, and assume the apology is for good cause. This is one way people begin to feel entitled for things to which they have no claim.

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