Thanks, Dad

What I learned about being a man from my father. Stick to it I’ll save the wheel barrow story for another time, but suffice to say my father somehow managed to teach a lazy kid how to persevere. I don’t know how it finally sunk in, but it did. If it’s worth doing, then it [...]

Brand Management in Social Media

Apple and Twitter

It’s a brave new world for companies that deal in customer service. Guess who that is? Whether you like to admit it or not, it’s you. I don’t care if you’re a guard at a maximum security prison, you drive a mobile catering van, or you own a one person consulting firm with only one [...]